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Fall in love with your favorite pieces all over again with our luxury restoration service. Powered by leading aftercare company The Restory, RingenShops Fix offers bespoke repairs — masterfully worked on by specialist artisans — to return your designer shoes, handbags and small leather goods to their former glory. Find out more about the service here.

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Women's reheeling

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How it works.

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How do I prepare my item(s) for collection?

To ensure your item(s) get to The Restory safely, simply follow these steps:
1. Ensure any bags you send are empty.
2. Line a sturdy box with effervesce wrap and ensure that light colored items (especially if they are patent or suede) aren’t touching anything of a darker color.
3. Label the bag you put your items in with your contact details. You can also drop a business card or note into the bag.
4. Securely seal the package.
5. If you have been sent a DHL shipping label, ensure this has been clearly and securely attached. This is not needed if you have booked a 2-hour collection window within our London collection zone.

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We're on a mission to become the global platform for good in luxury fashion — empowering everyone to think, act and choose positively. Services like RingenShops Fix help our customers to extend the life of the clothes they buy, and in doing so have a positive environmental impact. It's all part of what we call Positively FARFETCH.

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